CMMS Customer Testimonial

A Maxpanda Shares Their CMMS Experience

At Maxpanda, our mission is to disrupt the CMMS industry with a platform that’s faster, better and more affordable than your current process. We want Maxpanda to be an amazing value for your organization with helpful on-boarding.

We’ve shared customer feedback with you in the past and now we want to share why Kimberly, a Maxpanda client, recommends the Maxpanda CMMS to anyone who wants to streamline their maintenance management.

Her organization went from traditional pen and paper to fully digital and the results speak for themselves. But don’t listen to us, take it from Kimberly. Maxpanda will help you improve the way you create, manage and report on your incoming work orders and your preventative maintenance routines.

What is a maintenance technician? As employment in manufacturing has gradually eroded, skilled technical workers—varyingly called trade workers or specialized craft workers have received little attention among social scientists, but many of these occupations remain a viable pathway to the middle class for millions of Americans and play a critical role since maintenance techs maintain the nation’s economic productivity using skilled technicians processes. Thus, a more precise understanding of these occupations and their training requirements lead to better policy reforms that enhance individual well-being and national economic vitality. Using wages to gauge middle-skilled occupations can be misleading because workers in the middle of the wage distribution may be relatively unskilled but compensated well because of union contracts or other characteristics of the industries in which they commonly work. Likewise, some low-wage occupations may be relatively skilled but experiencing negative wage trends as a result of trade, immigration, or technological change. Using educational requirements also runs into difficulty because there is tremendous variation in the technical skills of people who have the same level of education.

Skilled technical workers are found in a diverse array of occupations. Indeed, of the 22 major occupational categories – only five have zero occupations that meet the criteria. Most skilled technical workers are in “blue collar” occupations: installation, maintenance, and repair; construction; production; protective services; and transportation and material moving. Yet, many are in traditionally professional occupational families. The second largest group—representing 3.3 million jobs—is health care practitioner and technical occupations, and the fifth largest group—representing 0.82 million workers—is computer and mathematical occupations. Architectural and engineering occupations comprise another 0.65 million.

Skilled technical occupations disproportionately employ workers with sub-bachelor’s level higher educational credentials. Almost one-quarter of skilled technical occupations report a postsecondary certificate as their highest level of education, compared with only 6% of all other workers. This makes a certificate the most common level of education besides a high school diploma for skilled technical workers. Another 15% of skilled technical workers have earned an associate’s degree, compared with 6% of all other workers. Relative to the rest of the US workforce, skilled technical workers are much more likely to have a postsecondary education beyond a high school diploma, but less likely to have earned a bachelor’s or higher degree.

If you can find a lower cost CMMS software with more features than Maxpanda we’ll not only
eat bamboo for a week – we’ll give you a Starter account for FREE!

Once you’ve heard what Kimberly has to say and want to change things for the better, why not sign up for a free trial.

Total Productive Management

How a CMMS Supports TPM (Total Productive Maintenance)

TPM strategies were developed in Japan over 50 years ago with the purpose of continuous improvement of equipment effectiveness. Many operations have adopted this philosophy and now require a system to aid in managing it. That is where a CMMS can help. We’re going to go over the 8 pillars of TPM and how a CMMS can help.

Pillar 1: Autonomous Maintenance
Assigning the best resource to the task will allow your team to focus on areas that are best use of their skills.

Continue reading “How a CMMS Supports TPM (Total Productive Maintenance)”
Top 10 Benefits of a CMMS

Top 10 Benefits of a CMMS like Maxpanda

We’ve written about what a CMMS is, including its functionality options such as helping to track and diagnose assets in your organization. Now it’s time to talk about how it benefits you, your team and your facility or organization. This is just a small slice of the pie full of advantages:

Continue reading “Top 10 Benefits of a CMMS like Maxpanda”
CMMS Technology

Using CMMS Technology to Bridge Workforce Gaps

One of the most apparent outcomes of the pandemic is the change in the workforce. While some have become accustomed to taking advantage of income subsidy options and are now reluctant to return to work, many others have determined full-time onsite employment is not the best fit for their lifestyle. Either way, the result is a shortage of qualified workers.

Now layer in the fact that many of the most experienced workers are retiring with 50% of facilities personnel to retire in the next 10 years. The amount of historic knowledge in those who are exiting the workforce in conjunction with the drop in investing in trades has led to an increase in contract work coupled with a drop in option for specialty skills.

Continue reading “Using CMMS Technology to Bridge Workforce Gaps”
Predictive Maintenance

Moving Towards Predictive Maintenance

Regardless of the industry, for all companies with intensive asset management needs, maintenance strategy is imperative to maintaining uptime and reliability. Measuring the maturity of your Asset Management strategy is most commonly addressed with the Asset Maintenance Maturity Model which has been around for some time. The levels are as follows:

Asset Maintenance Maturity Model

Stage 1 – Reactive Maintenance

This is the chaotic approach to maintenance where you wait for the worst to happen and jump to address it.

Stage 2 – Planned Maintenance

Maintenance schedules are established based on fixed timeframes.

Stage 3 – Preventative Maintenance

Using a formal process, maintenance schedules are defined and information is collected.

Stage 4 – Predictive Maintenance

Using Sensor Data to predict failures instead of waiting for them to occur or scheduling based on time intervals.

Stage 5 – Advanced Optimized Predictive Maintenance

Assets are monitored in real time using integrated sources of data.

Using Technology to Predict Maintenance

The reliance on technology has increased multiple times over with the impact of the pandemic. Costs of sensors is relatively low in comparison to an outage and can be utilized, reported on and analyzed. Particularly if you’re using software such as a CMMS. By using sensors, you can increase monitoring and decrease the overhead to do so while avoiding impact on current procedures. The asset health data will provide a proactive window for maintenance keeping everything running smoothly.

It’s hard to think about switching all at once so consider running traditional maintenance in parallel to Predictive Maintenance. This will allow you to decide how you want to use the Asset Health insight.

Next Steps

If you’re looking to move from a traditional maintenance system such as paper and pen or spreadsheets, the next steps should be implementing a CMMS system such as Maxpanda. Book a free demo to find out how it can work with your business.

What is a maintenance technician? As employment in manufacturing has gradually eroded, skilled technical workers—varyingly called trade workers or specialized craft workers have received little attention among social scientists, but many of these occupations remain a viable pathway to the middle class for millions of Americans and play a critical role since maintenance techs maintain the nation’s economic productivity using skilled technicians processes. Thus, a more precise understanding of these occupations and their training requirements lead to better policy reforms that enhance individual well-being and national economic vitality. Using wages to gauge middle-skilled occupations can be misleading because workers in the middle of the wage distribution may be relatively unskilled but compensated well because of union contracts or other characteristics of the industries in which they commonly work. Likewise, some low-wage occupations may be relatively skilled but experiencing negative wage trends as a result of trade, immigration, or technological change. Using educational requirements also runs into difficulty because there is tremendous variation in the technical skills of people who have the same level of education.

Skilled technical workers are found in a diverse array of occupations. Indeed, of the 22 major occupational categories – only five have zero occupations that meet the criteria. Most skilled technical workers are in “blue collar” occupations: installation, maintenance, and repair; construction; production; protective services; and transportation and material moving. Yet, many are in traditionally professional occupational families. The second largest group—representing 3.3 million jobs—is health care practitioner and technical occupations, and the fifth largest group—representing 0.82 million workers—is computer and mathematical occupations. Architectural and engineering occupations comprise another 0.65 million.

Skilled technical occupations disproportionately employ workers with sub-bachelor’s level higher educational credentials. Almost one-quarter of skilled technical occupations report a postsecondary certificate as their highest level of education, compared with only 6% of all other workers. This makes a certificate the most common level of education besides a high school diploma for skilled technical workers. Another 15% of skilled technical workers have earned an associate’s degree, compared with 6% of all other workers. Relative to the rest of the US workforce, skilled technical workers are much more likely to have a postsecondary education beyond a high school diploma, but less likely to have earned a bachelor’s or higher degree.

CMMS Implementation

Top 7 Steps to Implementing Your CMMS Right – The First Time

You’ve decided to take the plunge and streamline your operations with a CMMS – congratulations! Before you just install and instruct your team to start using it, now is the time to plan and plan diligently.

Implemented correctly, a CMMS can provide a single source of the asset management and health, reduce operational costs, increase customer satisfaction, meet regulations and become a center of the maintenance execution management.

Continue reading “Top 7 Steps to Implementing Your CMMS Right – The First Time”
Enterprise Asset Management

Building Asset Management Trends

Keeping equipment and assets running properly, it’s important to get ahead of the maintenance curve. Being proactive and relevant when it comes to trends in the building asset management system industry means knowing the biggest challenges and how to resolve them. With all the unknowns in the last couple of years, the asset management industry has been relatively lucky with the ability to carry on business. The industry is growing in line with inflation with a forecast of 8.7% from 2020 to 2026.

Continue reading “Building Asset Management Trends”
Universities and CMMS

How CMMS Software Benefits Universities

From classrooms, offices, cafeterias and restrooms, there are many buildings and facilities which require facility management software on University campuses. Include the critical equipment and systems such as HVAC, alarms, elevators, sprinklers just to name a few and you can start to see the full extent of work orders that would be required every single day.

Now consider the hundreds to thousands of individuals including students, faculty, staff and visitors on campus each day and how important it is to reduce liability and keep them safe. Computerized maintenance management software (CMMS) helps universities ensure that everything is in the best condition and while maintaining the budget.

Continue reading “How CMMS Software Benefits Universities”
Preventative Maintenance

Be Preventative – Not Reactive

Preventative. A word which should stand on its own strength with a definition of “used to stop something bad from happening.”. Now combine that with the word maintenance and the result is one of the most important outcomes of using Maxpanda CMMS – preventative maintenance. In fact maintenance management software can reduce downtime so you’re pm’s last longer.

One of our largest customers is required to provide records to maintain government funding. That doesn’t seem like it would be that difficult until you take into account the sheer amount of paperwork required for over 1200 buildings. Remember to consider not only the time to create the work orders, implement them, send them, update them and then the administration that is required to file and maintain them. Now take that number and multiply it by approximately 3500. How easy would it be for just one to fall through the cracks without a maintenance management software? Focus on the word cracks, which will become important shortly.

Continue reading “Be Preventative – Not Reactive”
Sign up now!

Maxpanda is touch-less, paper-less and pandemic proof

Is your maintenance team still working with paper request forms? Do they need to travel to a central office to get their daily assignments? It may be time for you to make the switch to Computerized Maintenance Management System (CMMS) software. It may be time for Maxpanda.

“Maxpanda CMMS maintenance management software is an affordable way to move your team away from paper forms and lists, and into touch-less, paper-less work order management system they can access from the convenience of their smartphone, tablet or computer,” said Steve Kyriakidis, Product and Support Manager, Maxpanda. 

Preventative maintenance needs have not stopped throughout the coronavirus pandemic, no matter which wave your city finds itself in. Making the switch from paper to a CMMS maintenance management software is one way you can help keep your team working safely, even when they can’t be working together. 

“Not only does CMMS maintenance management software make it easier to keep your team working, it means you can help reduce contact between team members and high-touch surfaces. The software lets you keep in constant communication with your team, contractors and vendors across multiple sites,” said Steve.

Other benefits of Maxpanda CMMS include:

  • No extra hardware to purchase – Maxpanda is web-based, which means it is ready to go when you are, and accessible anytime, anywhere.
  • Up-to-date access – What you see is what you get, and users always have the latest version of our program. There is never the need to install lengthy updates, new software or security patches. Our weekly code base updates handles it all for you. 
  • No unexpected fees – We will never surprise you with unexpected software support fees.
  • Security – Rest assured that your content is always protected, backed-up and supported thanks to our robust and comprehensive security infrastructure backed by AWS.
  • Cloud storage – Your data will be permanently stored on the Amazon Cloud where it will always be available when you need it.
  • 24/7 customer care – We are always available to help you with any issues…because problems do not always originate during office hours!

Your team may be working in high-traffic environments, so let Maxpanda help you keep them connected on the job while minimizing touch points throughout the entire process. 

Ready to try it? Sign up today for a free, seven-day trial.

CMMS Work Order & PM Calendar

Healthcare Efficiency using Maxpanda CMMS

If your not on Maxpanda, Your not optimized

Published on 

 cmms for ambulance   cmms for ambulance
 

By Maxwell Davidson

Healthcare companies, hospitals, and medical clinics have tons of equipment, infrastructure, and data that needs to be handled in a structured  and EXTREMELY SECURE manner. Inefficiencies in management not only affect productivity, but also raise the risk of liability. Fortunately, computerized maintenance management systems such as Maxpanda CMMS offer a complete solution.

As healthcare continues to evolve, hospitals, clinics, rehab facilities and other medical centers need to look for solutions that offer streamlined and structured functioning. The Maxpanda healthcare CMMS program ensures that your organizations maintains a high level of efficiency while keeping abreast with constant changes in your space. Here are the top five ways that MAXPANDA CMMS helps healthcare facility managers like you:

  1. Tracking supplies – Medication, chemicals, and other supplies are the backbone of any healthcare facility. A properly maintained database is essential, both for smooth day-to-day workings, reducing the risk of liability issues and adhering to legal/regulatory requirements. The best CMMS software helps facility managers to record ingoing and outgoing medication/chemicals, create reordering alerts, and maintain a database for tracking supplies. Since everything is automated, the time and cost savings are huge.
  2. Tracking maintenance tasks – With computerized maintenance management systems, facility managers can ensure that maintenance jobs are put on a proper schedule and conducted in a timely manner. Other than scheduling tasks, a CMMS system also allows managers to track jobs conducted on an “as needed” basis.
  3. Tracking patient needs – In a healthcare facility, patients are customers and their comfort and security is a priority. MAXPANDA CMMS software can help tremendously, by handling everything from HVAC temperature regulation, handicap accessibility, and food/drink requests to special machinery/medication, plumbing repairs, and more.
  4. Tracking equipment – Healthcare facilities rely on countless of assets, both within the facility and off. Every room has basic medical equipment as well as specialized machinery and accessories (e.g., wheelchairs, stretchers, lifts, arjo beds etc.) that are constantly moved around. Multiply this by the number of rooms, add offsite and backup machinery to your total, and there’s a large inventory of assets. The age of each item, warranty and repair information, quantity, and location are just a few details that need to be tracked at all times. CMMS software can reduce the workload tremendously.
  5. Tracking vehicles – Most facility managers don’t think of vehicles when they’re implementing CMMS maintenance software. However, vehicles used in hospitals and clinics need to be maintained and tracked as efficiently as the facility’s onsite medical equipment. After all, healthcare organizations must track everything from the number of ambulances and emergency vehicles available to their age, repair and warranty history, and their cleaning/maintenance schedules. Automated software makes this easier and faster.

Automated software cuts down time, effort and cost required for tracking patient requests, issuing jobs to relevant personnel, locating items, equipment  and maintaining a proper historical record of these activities (what happens when Mike retires?).

cmms for ambulance

Financial Gains for In and Out

Like any other industry, hospitals and clinics need to make money by maintaining their costs per yearly budget. Facilities that want to stay ahead of their competitors need to ensure that they work at maximum efficiency, increasing their profits in a manner that doesn’t raise the risk of errors, lawsuits, and liability issues. As with any other business, MAXPANDA CMMS systems allows healthcare organizations to save money by streamlining their facility and asset management. Maximizing efficiency is the best way to boost profits, which in turn allows the facility to invest in better equipment, clinicians, support personnel, and other assets that lead to an enhanced patient experience.

CMMS Parts and Inventory Management

CMMS Parts and Inventory Management

Parts

Create a new part

STEPS:

1. Go to your PARTS tab and CREATE PART
2. Fill in required fields:
a. Name – Enter the name of the part
3. Enter all the necessary non-required fields you wish to complete;
a. Part number – Enter any part number associated with the part you’re creating in your Maxpanda CMMS system
b. Quantity – how many parts do you have in inventory?
c. Unit price – the price of the part
d. Minimum level – At which point does inventory require replenishment? By checking in the ‘send email’ box, you will be notified when the inventory of the part you’re creating reaches a certain level.
e. Notes – you may include any notes pertaining to the part
f. Supplier – Select the supplier from the drop down list. If you need to create a new vendor, Please review VENDORS (section 13) by clicking here.
g. Storage location – Select the location in which the part is part from the drop down menu. If you need to create a new location, please review LOCATIONS (section 11) by clicking here
h. Files – any pictures or documents you wish to attach regarding the part
4. Save

You can also edit any building you have created by click on the edit button in VIEW ALL

PART NOTIFICATIONS:

For all Closed/Completed/Cancelled work orders the Company Admin/Editor, Site Admin/Editor will receive a reorder email notification
Update part, Company Admin, Site Admin will receive reorder email notifications

1. Assets
a. While creating Assets, the uniqueness for a record is Site Name + Asset Name.
b. Data will get override for a record if Site Name + Asset Name is already present in database. Then, it will update other fields for that record. Else it will create a new record for that Site.

2. Bins
a. While Creating Bins, the uniqueness for a record is Site Name + Bin Name.
b. Data will get override for a record if Site Name + Bin Name is already present in database. Then, it will update other fields for that record. Else it will create a new record for that Site.

3. Building
a. While Creating Building, the uniqueness for a record is Site Name + Building Name.
b. Data will get override for a record if Site Name + Building Name is already present in database. Then, it will update other fields for that record. Else it will create a new record for that Site.

4. Location
a. While Creating Location, the uniqueness for a record is Site Name + Location Name + Building Name. In this case we can have same Site Name and Location Name but Building Name must be unique. For example (Maxpanda HQ + Room 001 + Building A) and (Maxpanda HQ + Room 001 + Building B). Both records are new records.
b. Data will override for a record if Site Name + Location Name + Building Name is already present in database. Then, it will update other fields for that record. Else it will create a new record for that Site.

5. Part
a. While Creating Part, the uniqueness for a record is Site Name + Part Name.
b. Data will override for a record if Site Name + Part Name is already present in database. Then, it will update other fields for that record. Else it will create a new record for that Site.

6. Vendor
a. While Creating Vendor, the uniqueness for a record is Site Name + Vendor Name.
b. Data will override for a record if Site Name + Vendor Name is already present in database. Then, it will update other fields for that record. Else it will create a new record for that Site.

7. Customer
a. While Creating Customer, the uniqueness for a record is Site Name + Customer Email.
b. Data will override for a record if Site Name + Customer Email is already present in database. Then, it will update other fields for that record. Else it will create a new record for that Site.

CMMS Work Order & PM Calendar

CMMS Preventive Work Order & the Preventive Maintenance Calendar

CMMS Preventive / Calendar

Work request, maintenance requests, piece of equipment, predictive maintenance, pm program, user friendly, maintenance operations, mobile app, maintenance tasks.

Monthly View: Shows all wo’s for each day

Weekly View: Shows all day items at the top and hourly scheduled wo’s

The Calendar provides added benefits when working with work orders. These include:

  • Hyperlinks open work orders
  • Drag n Drop work orders from 1 day to another
  • Alter entire pm occurrences by day week or month
  • Alter either the pm schedule or future occurrence
  • Change the amount of time allotted to complete the work order
  • Color coded links to show current status

Work Order status colors:

  • Yellow – pending, you need to approve a new work order.
  • Green means go – you’ve Approved a new work order.
  • Red – Overdue, was not completed or closed in time depending on the due date during the approval stage.
  • Black – Rejected. Add a note for history, the submitter receives this as well.
  • Grey – Cancelled. Maybe there we’re 2 submitted and you simply needed to cancel one.
  • Blue – FUTURE PM. These can only be viewed in the calendar (future dates) or in VIEW UPCOMING list.
  • Pink – Reopened. Maybe you forgot to add an invoice or picture. Go ahead reopen closed work orders.
  • Orange – Completed. This status color is reserved for the RESOURCE or MAINTENANCE ROLE only.
  • Brown – Closed. When the work is done, close the work order.

The Maxpanda CMMS Calendar view also provides instant popup notifications for more details per work order without actually opening the work order. Work request, maintenance requests, piece of equipment, predictive maintenance, pm program, user friendly, maintenance operations, mobile app, maintenance tasks. Mobile device, cmms solution and preventive maintenance scheduling all work together bringing you a simple cmms solution that everyone can learn in minutes. Work request, maintenance requests, piece of equipment, predictive maintenance, pm program, user friendly, maintenance operations, mobile app, maintenance tasks.

Did you know the importance of property maintenance software? Read this blog as it will teach you about it.

CMMS User Role Management

Users

Role Management and permission grid. Maxpanda CMMS has 15 PRE-DEFINED ROLES and are listed in priority

  1. COMPANY ADMIN – full access to the entire app and sites
  2. COMPANY EDITOR – full access to all menu items but cannot access COMPANY Settings
  3. SITE ADMIN – full access to the entire site(s)
  4. SITE EDITOR – full access to all menu items in 1 or more sites with limited setting
  5. SUPERVISOR UNLIMITED – staff allowed to create PMs and close all work orders across multi sites
  6. SUPERVISOR LIMITED – staff allowed to close all work orders across multi sites
  7. STAFF UNLIMITED – your internal maintenance staff allowed to complete work orders
  8. STAFF LIMITED – your internal maintenance staff allowed to complete THEIR OWN/ASSIGNED work orders
  9. VENDOR UNLIMITED – your external contractor/vendor. Can submit new work order requests.
  10. VENDOR LIMITED – your external contractor/vendor. Cannot submit work orders into your account.
  11. SUBMITTER UNLIMITED – can submit new work orders and view all work orders in a Site (keeps people from submitting same issues)
  12. SUBMITTER LIMITED – can only submit new and view their own work orders updated in real time
  13. TENANT UNLIMITED – can submit new work orders and review their own work orders but can see all submitted work orders in a building.
  14. TENANT LIMITED – can only submit new work orders and review their own work orders
  15. VIEWER – can only view a work order assigned to them – wo’s are greyed out and can’t be edited in this mode
  16. GUEST PORTAL USER – can only submit a work order through your guest portal – if a guest enters their email address they will receive WO notification updates

Disabling Users

Because Maxpanda keeps your staff/vendor history forever, the app does not allow anyone to delete a registered user (Maxpanda requires all history to maintain REPORTING). You can only Disable access per users.

What happens when you Disable a user (staff/vendors):
  • revokes login access through username/password/socialplugins
  • removes them from Approved WO’s they’re assigned to
  • removes them from PM’s they’re assigned to
  • removes them from TASKS (PM and WO) they’re assigned to
  • removes them from any PM TEMPLATES they’re assigned to
  • hides disabled users from Vendor and Staff drop-down lists (PM, WO, PM Templates)
  • hides disabled users from multi assign/unassign as well

Using SINGLE SIGN ON (sso)

Steps:

1)  Log into Maxpanda CMMS using your usual Maxpanda credentials.

2) Edit user profile.

3) Select Office 365 ‘Add button’ on the top right hand side.

4) Supply Office 365 user id and password credentials.

5)  When logging into Maxpanda CMMS the next time, click the office 365 button on the login screen entering your office 365 credentials.