You're in great company with Maxpanda

What is Maxpanda CMMS? CMMS Software Web-Based Software is software you use over the internet with a web browser. You don’t have to install any CDs, download any software, or worry about upgrades. If you use an online bank or web-based email program like Gmail, Hotmail, or Yahoo then you’ve already used web-based software before. And why is it better for your business or organization? When you use web-based software you don't have to worry about anything technical — you can just do your work. We handle all the security, 100% uptime monitoring, backups, software upgrades and other “I.T. Guru” stuff. You can stay focused on what you're good at and we'll handle the rest.

CMMS Software Our Web-based software is the safest CMMS Software. With installed software, people save their data on their own computers. It’s not the smartest choice, especially if you do not have a full team of I.T. experts. Loss data accumulates over time, computers are never backed up. When you use Maxpanda’s web-based software (software as a service - saas), your data is stored on AWS's ultra secure, always-updated, backed-up daily enterprise-class servers located in 16 state-of-the-art data centers across North America. Why 16? If a primary server ever goes down your data and traffic is automatically routed through to the 2nd, 3rd and so forth. You will always have access to your data "24/7" anywhere around the world..

Everything together in one safe place CMMS Software. A key advantage to web-based software is that all your data is centralized and accessible over the web from any computer at any time. You can’t leave something on the wrong computer since everything is stored in one place on the web. You can get to it from anywhere. Safe, secure, and password protected, of course.

Your data is automatically backed up, it's in the CLOUD CMMS Software. All data is stored in multiple locations for additional redundancy. You could say our backups have backups. In fact, Amazon's web services are HIPAA compliant.

CMMS Software Your data is safe and secure with us web based better for business. Our state-of-the-art servers are protected by biometric locks and 24-hour surveillance. Our software and infrastructure is updated regularly with the latest security patches. The traffic on our network flows behind an enterprise-class firewall to keep your data safe. We handle the I.T. you handle your work orders. Data security is our #1 priority and as such your data is on the Amazon Cloud. Amazon Web Compliance: Compliance Docs. Compliance whitepaper: Whitepapers. Security webpage: Security is our #1 priority. Security whitepaper: Security is our #1 priority. HIPAA Webpage: HIPAA References. HIPAA whitepaper: HIPAA Whitepaper

You’re always using the latest and greatest always up to date. Unlike traditional software that requires you to download and install updates yourself causing time delays, Maxpanda Computerized Maintenance Management System products are updated automatically. Each time you securely log into our cmms software you’re always using the latest and greatest version (view top left version in your dashboard).

There’s nothing to install, ever - I.T. departments love us! With Maxpanda Computerized Maintenance Management System there’s nothing to download or install. Just log in with the web-browser you already have such as Firefox, Google Chrome, Internet Explorer, Opera or Safari. It’s just like your online bank or web-based email program. Easy, fast, safe and familiar! You can work from home or on the road. When you use Maxpanda Computerized Maintenance Management System your maintenance office is everywhere and data is accessible anywhere with internet access or data plan.

Regularly-updated infrastructure - Our software infrastructure (backend as they say) is updated regularly with the latest security patches. Our products run on a dedicated network which is locked down with firewalls and monitored 24/7 to keep any type of dragon at bay.

Browser compatibility Maxpanda CMMS works on any mobile device and all major desktop browsers. We love Firefox and Google's Chrome but the choice is yours. Our software supports all modern web browsers (PC & Mac) including Firefox®, Safari, Google® Chrome, Opera & Internet Explorer. While we strive to give every Product a seamless near-identical experience across each of these browsers, it is impossible to compensate for the lack of web standards in some of these browsers; particularly with Internet Explorer. Don't forget, Maxpanda works on any iOS or Android tablet and Smartphone in the world.

CMMS Software CMMS Software works great on any browser

The SaaS is in our CMMS / EAM Software - CMMS Software cloud computing cmms A cost benefit analysis of Software as a Service model (SaaS) for the delivery of CMMS/EAM solutions. The Software as a Service (SaaS) model as part of the Web 2.0 revolution is considered a very attractive, viable and cost effective solution for delivery of business applications to businesses of all sizes. This has become more apparent in the delivery of computerized maintenance management system (CMMS), also known as Enterprise Asset Management (EAM), where increased internet availability to maintenance and facility management departments of organizations is occurring everywhere. To evaluate whether Maxpanda CMMS solution is a good fit for your organization, it is helpful to understand what the SaaS model is and how it compares to traditional, premises-based CMMS solutions. As well, it is important to be able to evaluate the costs that are associated with implementing a SaaS solution versus a traditional software solution so that the true total cost of ownership (TCO) of your CMMS is understood. Users that are in the market to purchase a CMMS solution where there are many options to choose from, and where systems should be evaluated not just for their functionality and ease of use, but also for their total cost of ownership (TCO).

Maxpanda ITIL Incident Management /Definition of ITIL Incident Management

ITIL Incident Management is focused on rapid restoration of services with minimal impact to the business operations. The Incident Management process often relies upon temporary workarounds to ensure services are up and running while the underlying problems are investigated and permanent solutions are put in place. The process places more emphasis on restoring the ability to perform the service, than on fixing the underlying problem. Investigating the root causes and fixing the underlying problem is part of ITIL’s Problem Management process. In most cases Incident Management process is owned and executed by the Maxpanda requester/submitter. ITIL Incident Management notification tends to come from users, but IT detection systems can also ring incident alarms. The details of the incident are recorded permanently in the incident management system and gets categorized according to predefined criteria for the purpose of diagnosis and prioritization. Additional details regarding the incident are gathered and used along with tools such as the knowledge base to attempt resolution. Incident service requests are formally managed through a staged process from inception to conclusion.

Implications For Your Business

An incident is any event that is not part of the standard operation of an IT service that causes, or may cause, an interruption in, or a reduction of service. The goal of ITIL Incident Management is to restore normal service operation as quickly as possible with minimum disruption to the business, thus ensuring that the best achievable levels of availability and service are maintained. The Maxpanda submitter will usually play the key role within the ITIL Incident Management process. They are typically the single point of contact, recording and monitoring the progress of Incidents as well retaining ownership of them throughout their lifecycle. Maxpanda CMMS supports ITIL Incident Management process to ensure that incidents result minimal business disruptions. It further aims to provide meaningful inputs to the Problem Management process that may follow. Maxpanda CMMS makes it easy for end users to report incidents by email or submit requests from Maxpanda CMMS self-service portal. End user can monitor the status of incidents and receive notifications and communications (such as messages requesting further input) while the incident is being worked and resolved. By allowing incidents to be classified and routed automatically or manually to a skill-based queue where they can be addressed by the first available technician with the required skill set, Maxpanda CMMS helps keep the lid on disruptions caused by incidents. Business rules in Maxpanda CMMS apply appropriate priority to incidents that could cause the most harm to the business operations. Maxpanda CMMS also enables end users and staff to report symptoms and conditions that may serve as input to the problem management process. Maxpanda CMMS knowledge management process provides guidance and helps to expedite incident resolution.