Have you reviewed the SUPPORT section within your dashboard? The online tech docs are a valuable resource for all new Users including you and your team. If your still in distress please fill out the form and our engineers will test your concerns. If you've found a bug our techs will stamp your ticket as "VALID". The quicker the engineers trace your issue the more likely it will be rectified, tested and pushed to the cloud at no cost to you. When reporting any issue be extremely descriptive providing as many screenshots as possible such as the App page, your User level, Site, Company name etc. Is your issue on Android, Desktop or iOS?
Track all system updates on the Blog.