Report it and be Super Specific

Useful bug submissions are ones that get bugs fixed within a short period of time. Is your reported bug reproducible? Can our engineers see it conclusively & prove that it does exists? If so our engineers will stamp your ticket as "VALID". The quicker the engineers trace down the code issue to your specific problem, the more likely it will be fixed, tested on Maxpanda's elastic test servers and pushed live to the AWS production servers.

Your goal when reporting a bug should be to be as descriptive as possible and provide as many screenshots as possible outlining how you found the found, what link, what menu, user role, site, company, database etc. Pinpoint the software bug - Explain it in great detail - Copy / paste pages which the bug was found on - Insert as many screenshots as possible.

We'll post the fix on our Blog for you and the public to track progress.

Tracked live