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CMMS Software for Restaurants and Hospitality

Running a Restaurant is a very complex & logistical endeavor that requires careful planning and hard work to ensure the effective interaction of all departments. Equipment breakdowns and accidents do happen, which is why Restaurants employ multiple professional maintenance staff of every level. Restaurant maintenance staff, sometimes called maintenance or operations engineers, perform a wide range of essential tasks, helping to ensure a smooth operating facility resulting in happy customers. Scheduled Routine preventive maintenance comprises for a significant percentage of the duties for the Restaurant maintenance engineer, this can become overwhelming. Responsibilities range from changing HVAC filters to lubricating kitchen equipment to regular boiler maintenance. Restaurant maintenance staff are also typically responsible for scheduling regular inspections of electrical equipment as required law, as well as working with vendors to replace old and or new equipment.

Restaurant CMMS Maintenance Software Restaurant maintenance engineers are heavily responsible for minor mechanical, electrical, HVAC, Sweeping carpets, washing floors, cleaning readily accessible windows, cutting grass, cleaning guestrooms, replacing burned-out light bulbs or construction-related repairs throughout the premises. Maintenance workers often have to refer to blueprints, diagrams and manuals in making repairs, and they also have to arrange for the pick up or delivery of the necessary parts and supplies. Having a cmms in place like Maxpanda can help you organize your o&m documents all in one safe and convenient place. The success of any Restaurant is based on the level of service that is provided to its guests. By storing all of your buildings, floors, rooms and equipment in an asset management solution you can track the maintenance on your entire organization. The live asset cost report will give you the maintenance costs at any level of the organization. Preventive maintenance procedures can also be set up for HVAC units and generators to prevent failures. Ultimately, the maintenance management system can be utilized to track maintenance, greatly reduce costs, give a higher level of service to all customers and a cleaner more happier working environment for your staff. Using Maxpanda's simple, easy-to-use web-based application can help your Restaurant extend asset life, track maintenance costs, provide a higher level of service, maintain a clean and efficient environment, improve labor productivity, reduce costly downtimes, minimize investments in inventory and lower the total cost of maintenance.

Restaurants, Resorts, Service / maintenance departments, Schools, Sports facilities, Shopping malls, Property owners, Hospitals, Healthcare centres, Maintenance managers, Property managers, Service managers, Client managers, Technical service departments, Maintenance engineers, Property companies, Plant managers, Sport facility managers, Maintenance Management, Infection prevention and documentation, Certificate management, Flexible reporting, Maintenance schedule, Maintenance archiving, Inspection notifications. Restaurants can set up maintenance procedures and preventive maintenance schedules for 1 or multi facilities and equipment such as Restaurant Rooms, Restrooms, Elevators, Kitchen / Dining Facility, Golf Course, Restaurant Hallways, HVAC Units, Swimming Pool, Landscape Maintenance, Data / Telecom Equipment, Windows and Glass, Stock Rooms, Conference Rooms, Fitness Room / Equipment and more.

What if Kitchen Equipment is down? Does that matter?

Maxpanda is a critical tool for your hospitality's maintenance and operations. Widely used by clients as small as bed and breakfasts to national multisite brands around the world. Whether you use Maxpanda CMMS for a single building or multiple properties, the positive effects are significant with gains starting on day one. Easily set up automated communications, scheduling, tracking and reporting for everything including the kitchen sink.

10 Habits of Successful Operations & Maintenance Managers

1. Make decisions quickly Successful leaders are expert decision makers. A General Manager's day is filled around the clock with meetings and exchanges with staff, guests, vendors, suppliers and new recruits, etc. The goal of each meeting and encounter is to make decisions. Successful restaurant cmms managers either empower their employees to reach a desirable outcome or they do it themselves. They focus on “making things happen” at all times – encouraging progress and keeping their restaurant cmms managers above par.

2. Get out of the office Years of hands-on experience in the trenches have finally led to a nice, large office, but don't get too comfortable. With so many meeting, emails, and administrative tasks to attend to, it's easy to get trapped. Spend too much time in the office and you may lose track of what is happening in the "front of house." So make it a practice to spend a little time each day walking around the restaurant cmms managers, helping the front desk, directing and motivating employees, inspecting rooms, interacting with a guest or two. This will help you understand your employees, guests and restaurant cmms managers better.

3. Lead by example People truly follow only those they trust. If you want to gain the trust and confidence of your employees you must set an example for them. This may sound easy, but few leaders are consistent with this one. Successful leaders practice what they preach and are attentive of their actions.

4. Surround yourself with the right people This is easier said than done as high employee turnover continue to plague the hospitality industry - wreaking havoc on productivity, morale and the restaurant cmms managers's bottom line. Reports show that 54% of organizations see greater new hire productivity and 50% higher retention rates for new hires when they have a well-planned onboarding process in place. You already know that first impressions are so important when it comes to restaurant cmms managers guests, well the same goes for new recruits: Give them an exceptional first experience; so you can both know you made the right choice.

5. Motivate your employees - The ball is in your court. According to a recent study by Dale Carnegie Training, less than 20% of non-management employees are fully engaged (aka, fully motivated and productive) and the single most important factor influencing engagement is an employee’s relationship with his or her direct manager.

6. Delegate Don't try to do everything yourself and don't micromanage. Communicate the restaurant cmms managers's mission, vision, values, and goals, etc., then step back and let your staff take it from there. Setting this example will encourage your department heads and managers to do the same.

7. Measure and reward performance Studies show that a lack of praise and recognition is a top reason that employees are unhappy at their jobs. Successful managers (restaurant cmms managers) are active in recognizing and acknowledging hard work and are mindful of rewarding top performers. These employees and their efforts should not be taken for granted - they are the ones who will help you achieve your company goals and, potentially, motivate others to become more engaged. They are also the examples other employees look to when trying to improve themselves professionally.

8. Implement the right technologies Technology is the key to running a restaurant cmms managers in this modern day and age, from managing a guest's experience, to property management, to employee training. While rolling out new technologies can be daunting, the benefits are worthwhile and often necessary to remain competitive.

9. Take Responsibility Great leaders know when to accept that mistakes have been made and take it upon themselves to fix them. It doesn’t help to point a finger or place blame, if you are the leader, you need to take responsibility, attend to the matter, learn from the situation and then move on.

10. Love your job Successful restaurant cmms managers love being leaders, after all, making a difference in other people's lives is why you chose the hospitality industry in the first place. Being a successful restaurant cmms managers is all about your ability to serve others and this can’t be accomplished unless you genuinely enjoy what you do.

In terms of Maintenance Management - Maxpanda assists in:

Accounting Integration, Activity Dashboard, Activity Tracking, Alerts/Notifications, API, Asset Life cycle Management, Asset Tracking, Audit Trail, Automated Scheduling, Barcode / Ticket Scanning, Barcoding/QR Codes, Billing & Invoicing, Calendar Management, Calibration & Meter Management, Compliance Management, Customizable Fields, Customizable Forms, Customizable Reports, Data Import/Export, Document Management, Document Storage, Equipment Maintenance, Equipment Tracking, Fixed Asset Management, Historical Reporting, Inspection Management, Inventory Management, Inventory Tracking, Invoice Management, Job Order Management, Maintenance Scheduling, Mobile Access, Monitoring, Multi-Location, Predictive Maintenance, Preventive Maintenance, Purchase Order Management, Real Time Data, Real Time Reporting, Reminders through email and Push Notifications, Reporting & Statistics, Scheduling, Service History, Task Management, Task Scheduling, Technician Management, Third Party Integrations, Work Order Management, Workflow Management.

Maxpanda CMMS Software includes

  • $0 Setup: Manually upload all your data using Maxpanda Spreadsheets. Upload unlimited buildings, locations, assets, parts and bins in seconds
  • Unlimited Users: We know your not used to hearing this but yes, there are no user fees whether you have 2 or 20,000 Users
  • Free Tech Support: We want you to be successful so we include free tech support as well as lifetime product updates
  • Reservations: User may reserve a room, location or asset using a shared calendar between the entire Site
  • A Site is an infinite number of Buildings, Locations, Assets and Users. Sites (databases) are operated autonomously within the corporate umbrella
  • Lists, Calendars, Maps: View and manage multi status work orders through color coded lists, calendars and live GPS maps
  • GoMAX Mobile CMMS App: Built for any iOS/Android smartphone, ipad, tablet including Online or Offline
  • GoMAX Mobile GPS: Generate Work Orders in the field with captured GPS location for quick identification
  • Parts Inventory: Manage unlimited parts per Site updating quantity, QR/Bar coded for GoMAX, low level notifications and auto Purchase Order generation
  • Help Desk A: Any registered user may submit work order requests through desktops and mobiles for follow up through email and push notifications
  • Help Desk B: Each Site includes a customized guest portal form for anyone in the world to submit requests placing a link on your website or printing its QR Code
  • Staff & Vendor Rating: Rate staff and vendors per work order on desktops/mobiles even through the Guest Portal
  • Teams: Create groupings of staff as teams to quickly assign the same team to any work order, metering type or scheduled preventive maintenance
  • Teams: Create groupings of staff as teams to quickly assign the same team to any work order, metering type or scheduled preventive maintenance
  • Asset Management with Metering: Generate work orders on Assets based on a calendar or defined triggers such as runtime, miles, kilos
  • Asset Allocation: Manage your all your Assets from head office. Send Assets to various location around the world and track them by where, who, what, when
  • Preventative Maintenance + Task Management: Generated Calendar & Dynamic work orders on a set number of days after last work order completed
  • Task Groups: Develop your list of Task Groups - A Task Group include multiple Tasks that can be assigned to mulple staff/vendors
  • Scheduled Reporting: Generate instant reports for print/download/share or schedule them on a Weekly Monthly basis
  • Purchase Orders, Service Type Purchase Orders, Purchase Order Templates
  • Vendor Management: Invite unlimited 3rd party contractors to your account. Assign them to work orders, let them invoice you
  • Webhooks: Webhooks are data and executable commands sent from one app to another (very quickly)
  • Open API: Connect your Maxpanda data to your favorite apps using RESTful read write functionality

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